Trusted by agencies and partners





How can we support you today?
I need help now
You are not alone. If you or someone you know is experiencing abuse of any kind, send us a referral. We are glad you’ve found us.
Someone I know is being abused
If you are worried about someone, you are welcome to contact us for advice or support.
What is safeguarding?
Safeguarding means helping to stop people from being hurt, treated badly, or left without the care they need.

If you need urgent or crisis support, please dial 111.
AroVā is available Monday to Friday, 8.30 am to 5.00 pm.
WALKING ALONGSIDE YOU
Supporting disabled people to live free from abuse
AroVā is a free and confidential service for disabled Māori in Waikato and South Auckland, and disabled Pacific peoples in Auckland.
We can help if someone is hurting you, not looking after you properly, taking advantage of you, or making you feel unsafe.
We can also help if you are worried about someone else or want to know what help is available.
We listen to you and work alongside you and the people you trust.
We take time to understand what is happening and what support you need. We respect who you are, your culture, your language, and the choices you make.

evERY JOURNEY IS DIFFERENT
How we support you
01
Send us a referral
Complete a confidential referral form if you or someone you know is being hurt, neglected or abused.


02
We will listen and understand your situation
Tell us what is happening and what support you need. If another service can help you more, we can contact them for you.
03
We will help you find safety and support
We will talk to you about your support options and can contact services for you or with you.


04
We will help you with a support plan
Before our support ends, we will make a plan with you, so you can be clear on what will happen next.
05
We will follow up and check in
We will check in again after a few weeks to make sure you feel safe, supported and connected to things that make you feel supported.

resources
Explore our kete
Here are some trusted places where you can get more help.
Meet Our Team
By our people, for our people
Our team reflects the communities we serve. We bring lived experience, cultural understanding, and strong connections to whānau and aiga.

Naulivou
Social worker | Vaka Tautua
Malo e lelei I’m from the greatest kingdom in the Pacific… Tonga!

Betty
Social worker | Vaka Tautua
Tālofa lava, I come from the friendly Island of Sāmoa and I speak Samoan and te reo Māori.

Mary
Social worker | Vaka Tautua
Kia orana, I am a proud woman from the beautiful Cook Islands.

Ricky
Kaimaniki | Te Ahi Kaa
I am a mokopuna from Waikato and Ngāti Hine. I support tāngata whaikaha and whānau to live safe, supported lives in their chosen communities and wana motuhake.

Warren
Te Ahi Kaa
Ka mahi mātou mō te iwi. We work in service of all people.

Candice
Te Ahi Kaa
Nāu te rourou, nāku te rourou, ka ora ai te iwi. With your food basket and my food basket, the people will thrive.

Myan
Te Ahi Kaa
Having tāngata whaikaha in my own whānau motivates me to support others to live their mana motuhake.

Tammy
Te Ahi Kaa
From the centre of the universe, the mighty Waikato – kia ora!
TESTIMONIALS
What people say about AroVā
The support I received changed the way I see myself. Instead of telling me what to do, my social worker worked alongside me to help me make safer decisions, strengthen my confidence, and maintain my independence. They helped me recognise unhealthy relationships, improve my personal safety, and connect with the right services. I now feel more in control of my life and confident about my future.
A Samoan woman
from West Auckland
Following a sudden spinal cord injury, our family was faced with enormous uncertainty. My social worker provided compassionate, culturally responsive support by coordinating with hospital teams, advocating for financial assistance, helping us navigate disability services, and planning for accessible housing. Their guidance reduced the stress of managing multiple agencies and allowed us to focus on recovery, hope, and rebuilding our lives.
A Samoan woman
from South Auckland
Social services didn’t just help us access support—they helped us build a plan for the future. Our social worker advocated for disability services, guided us through guardianship and support options, and worked closely with our family to make sure the right care was in place. Thanks to their support, we feel more confident knowing our loved one is safe, well supported, and has every opportunity to live with dignity and respect.
A Tongan man
from East Auckland

Let’s kōrero or talanoa. We can help you understand the support available for you.
FAQ
Frequently Asked Questions
Still have questions? We’re here to help. Email hello@arova.org.nz
What is AroVā?
AroVā is a free and confidential service that helps disabled Māori and disabled Pacific peoples who are experiencing abuse, neglect, harm, or unsafe situations.
Who can get support from AroVā?
Disabled Māori in Waikato and South Auckland, and disabled Pacific peoples in Tāmaki Makaurau Auckland can get support from AroVā.
Do I have to pay for support?
No. All AroVā services are free.
What does confidential mean?
It means we keep your information private and only share it when needed, like when someone is not safe or to follow the law.
Can I contact AroVā for someone else?
Yes. You can contact us if you are worried about someone you know.
What is a referral?
A referral is when someone helps connect you to a service that can support you. You can ask your GP, provider, social worker or anyone you trust, to help connect you with AroVā.
Can someone help me fill a referral form?
Yes. You can ask your GP, provider, social worker, the police, or anyone you trust, to help connect you with AroVā. You can also send a referral by yourself.
What if I’m in danger?
AroVā is not a crisis line and we do not provide 24/7 support. If someone is in serious danger, please contact the police, ambulance or other services that can help.
Can I choose who supports me?
Yes. You can choose who you want to support you and be with you.
Will AroVā tell me what to do?
No. We will talk with you about the support you can get. You can choose what feels right for you.
Who is behind AroVā
AroVā is a partnership between Te Ahi Kaa, Vaka Tautua, and Taikura Trust.

